Crosspoint’s Enterprise Monitoring is a call quality monitoring system with the ability to check the quality of the VoIP infrastructure continuously. Monitoring the call traffic, call quality, success to failure ratio, analysing the reasons for failed calls and poor quality calls is important for ensuring customer satisfaction.

Crosspoint Monitoring and Management platform is a powerful, web-based, 24x7 real-time monitoring tool. It enables IT administrators to monitor their VoIP network for voice quality, call traffic, bandwidth utilization and keep track of active and failed calls. Crosspoint Monitoring and Management platform can monitor any of our SIP compatible user-agents. 

Focused on VoIP Call Quality monitoring and analysis, it’s an essential tool for helping Crosspoint customers gain visibility into their network, as well as troubleshoot them. This visibility allows us to anticipate and prevent issues arising.  

Crosspoint Centralized Management System, enables enterprises to easily deploy and maintain an optimized VoIP set-up from day one of VoIP installation, fully utilizing all features of VoIP without any limitations. 

Targeted at small and medium enterprises that have 100 to 10,000 IP phones as well as small VoIP service providers who have 1,000 to 30,000 customers, Crosspoint’s Centralized Management System presents complex call set-up data and detailed VoIP traffic in a straightforward, intuitive User Interface. Easy to use with minimal training, Crosspoint’s Centralized Management System is the ideal solution for VOIP engineers, network administrators and IT managers at enterprises that require a quality VoIP monitoring solution that can be up and running without delay.